We ship via FedEx, USPS, UPS or Freight depending on product dimensions, weight, and destination. Shipping costs are estimated when you check out. You will be notified by e-mail when your order has shipped.
CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS of the credit card.
All orders are shipped and delivered on business days only (Monday-Friday). If you order AFTER the cut off time on Friday, the order would be on Monday.
We do not ship internationally. We only ship within the United States.
All returns must be received within 30 days of original ship date. All returned items will be charged a 15% restocking fee with no exceptions.
Before returning any items, you MUST CALL 503-224-5115 for return authorization.
All returns must be in their original packaging with a copy of the original invoice.
Absolutely no returns will be accepted after 60 days, no exceptions. Manufactures will replace an item which is defective per manufacturer policy.
If you received the correct product and you would like to return it, you are responsible for the shipping charges for the package, both ways. No shipping charges will be refunded. There are no returns on special order items, no exceptions!